IT support your team can actually reach, for R 500 per user a month.
TCS365 SmartStart gives small and growing South African businesses a proper IT helpdesk, remote assistance and Microsoft 365 support — without hiring in-house or signing a complicated contract.
- One helpdesk
- Every request tracked end to end
- Per user, per month
- Scale seats up or down monthly
- No lock-in
- Cancel at the end of any cycle
What SmartStart covers
Five services, one subscription. No per-ticket surprises for the everyday things that keep your people working.
IT Helpdesk Support
A single place for your team to log issues and get answers, with every request tracked from open to resolved.
Remote Assistance
Secure remote sessions so a technician can take a look at the actual machine instead of guessing over the phone.
Basic IT Troubleshooting
Printers, Wi-Fi, laptops, peripherals, logins and the everyday faults that quietly cost your staff hours each week.
Microsoft 365 Support
Mailboxes, Teams, SharePoint, OneDrive, licences and user onboarding — administered and supported for you.
Proactive IT Advice
Regular guidance on what to replace, secure or simplify next, so IT decisions stop being emergencies.
See how SmartStart works
A quick look at the day-to-day: your team logs a request, our helpdesk picks it up, and we fix it remotely — desktops, email, Microsoft 365 and everything in between, all covered by one R 500 per user monthly subscription.
- IT Helpdesk Support
- Remote Assistance
- Basic IT Troubleshooting
- Microsoft 365 Support
Unlimited helpdesk support from R 500 per user a month — no contracts, set up the same day.
What our clients say
South African teams running day-to-day IT on the SmartStart subscription.
“We used to wait days for someone to look at a laptop. Now a ticket goes in and it's handled remotely before lunch. SmartStart paid for itself in the first month.”
Lerato Mokoena
Operations Manager, Brightline Logistics, Midrand
“Microsoft 365 was a constant headache — mailboxes, licences, shared drives. TCS365 took the whole lot off my plate and I finally get straight answers.”
Devan Naidoo
Finance Director, Kestrel Group, Sandton
“Simple per-user pricing means I know exactly what IT costs every month. We added five seats when we grew and nothing broke.”
Anita van Wyk
Managing Director, Vela Consulting, Pretoria
Ready to get your team supported?
Pick the number of users, create an account, and you are set up the same day.